User Profile

[Administrator_MD2]

Hi Kyoko-chan, thank you for your update.
Please help us to double check if the GLOW2 software is still running in the background (refer to the...

[Administrator_MD2]

Hi Supplanter, we currently only provide the GLOW2 software instead of GLOW, since the GLOW2 compatible with 307 and 309.
For the question you mentioned,...

[Administrator_MD2]

Happy New Year Kyoko-chan, hope you are having a good 2021 so far.
For the question you mentioned, we suggest that you can temporarily stop GLOW2...

[Administrator_MD2]

Hi Cautorau, we didn't receive any feedback like this before, but we are glad that the problem is solved. Please feel free to contact us if you have any...

[Administrator_MD2]

Happy New Year Cautorau, please help us to clarify the following questions, thank you!
1. Could you please provide another video? I could not play...

[Administrator_MD2]

Hi Flipschen, for theUSB cable, please refer to the image below:
https://www.in-win.com/uploads/DWE.jpg

If there is no error framework...

[Administrator_MD2]

Hi Flipschen, please help us to execute the following steps:
1. Remove the GLOW2 software
2. Remove the USB cable from M/B and waiting for...

[Administrator_MD2]

Hi zanazana, thank you for purchasing our product. For the creation mode of GLOW2 software, it can only support 4 frames for now.
Please refer to...

[Administrator_MD2]

Glad to hear that. Merry Christmas and Happy New Year 2021!